Careers: Interviews
Joe Horvath: Founding Partner of the 2005 Impact Award Winner, iFusion Solutions Inc.

This week, Stephen Ibaraki, I.S.P., DFNPA, CNP has an exclusive interview with a founding partner of iFusion Soluions Inc., Joe Horvath.

Joe Horvath is head of sales and business development at iFusion, a top 3 MS CRM provider in Canada. He has over 8 years of global experience in the CRM industry. Prior to iFusion, Joe spent over 4 years at Pivotal Corporation including 2 years in the Asia Pacific region. During his time in Pivotal's Sydney office, Joe helped the corporation successfully develop their Asia Pacific operations contributing to over 3 million in revenue. In Pivotal North America, he played a key role in the development and delivery of mid-enterprise industry specific applications for the Financial Services sector.

Joe is a strong believer and practitioner of the Solution Selling Methodology. His extensive sales and CRM experience across many industries in North America and Asia Pacific makes him a vital resource to deliver the power of CRM. Joe is a certified MSCRM Professional and completed his undergraduate studies in Business Computing from Capilano College [a degree granting institution now called the Capilano College, School of Business].

To listen to the interview, click on this MP3 file link

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The latest blog on the interview can be found on January 6, 2006 in the CIPS/Microsoft Canadian IT Managers forum where you can provide your comments in an interactive dialogue. And you can share them with us and Joe too.
http://blogs.technet.com/cdnitmanagers/
We would like to hear your opinions on Joe's views on CRM.

Interview Time Index (MM:SS) and Topic

00:27:  You won 2 awards, tell us more about them.
01:32:  What new solution components are enabled with CRM 3.0?
02:26:  What do you mean by tight integration with Outlook and the Office Suite?
03:17:  How can campaign management help my organization?
04:16:  How can service scheduling help my organization?
05:20:  Can you describe one case study illustrating the new benefits of CRM 3.0?
06:21:  What is this solution going to cost?
07:11:  Tell us more about where this market is heading?
09:055:  Why are you passionate about 3.0?
12:085:  Do you see limitations in target markets or scalability?
14:305:  Now, it's time for some fun questions:
  What is your passion?
  What is your favorite gadget?

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